When Vicki Norris was a little girl, her friends wanted to play
with Barbies.
Norris wanted to straighten up their closets.
“They had all those outfits and those tiny little shoes,” said
Norris, 31. “I’ve always loved to organize — always.”
It wasn’t that Norris had obsessive-compulsive tendencies as a
child. Her gift for leadership and the notion that order helps
people make sense of the world just showed up early.
Today Norris is a professional organizer. Her Sherwood-based
company, Restoring Order, has helped hundreds of folks get out
from under piles of clutter they’ve been drowning in for years.
Specializing in executive, home office and personal
organization, Norris and her staff get to the heart of their
clients’ needs and hang around long enough to put more than a
Band-Aid on the problem.
They come into homes and businesses, offering makeovers that run
the gamut from a cleaner closet to an office space that’s so
efficient it practically runs itself.
They create filing systems, throw out extraneous junk and move
furniture to fit the individual’s lifestyle and goals.
From busy mothers to harried CEOs, Norris and her team handle it
all.
The company motto, “Reclaim Your Life!,” is very real, Norris
said.
“There’s a tremendous amount of pain associated with people who
are disorganized because they’re frustrated and depressed,” she
said. “People are feeling and living out of control.
“What I do is empower people to identify their priorities and
organize their life to accommodate those priorities.”
Norris promises no quick fix. It takes time to become
disorganized, she points out, and it takes at least that much
time to change old habits and begin new, healthier ones.
But it’s all worth the effort.
“Some people feel as if their whole life is out of control, and
others need help only in certain areas,” Norris noted. “The
payoff for setting up systems and getting organized is
exponential.
“It’s all about quality of life. You get to make it to your
kid’s soccer game.”
Getting a handle on the calendar is a natural place to start,
said Norris, who charges about $85 an hour for her services.
“People are running crazy, scheduling appointments and making
commitments they can’t possibly keep up with,” she pointed out.
“So one of the first things we do is talk about their typical
day or week.”
What she often finds out is that clients never learned how to
become organized in the first place.
“When in grade school or high school did we ever take a class in
managing our lives?,” asked Norris, who originally planned to
work in advertising.
She took a short detour into real estate, getting her license
before launching Restoring Order in 2000.
“I really sat and thought long and hard about something I could
do with my eyes closed,” said Norris. “I was determined to have
a sense of purpose along with a sense of calm in my life.”
A communications major in college, Norris decided to put her
passion for putting things in order and her knack for connecting
with people into practice.
“My mom gave me an article on executive organizers — I’d never
heard of that before,” Norris recalled. She joined the Portland
chapter of the National Association of Professional Organizers,
took out a business license in May 1999 and went to work
building her company.
It never crossed her mind she’d be anything but wildly
successful.
“I just figured things out,” Norris said simply. “I did my
research, reading and looking on the Web.
“The difference between whether you’ll succeed in business or
whether you’ll fail is to be self-actualized. No one else is
going to do it for you — I really believe that.”
One of only 2,500 professional organizers in the nation, Norris
has made a name for herself in Oregon and beyond.
She criss-crosses the country for speaking engagements and hosts
an organizing segment once a month on the KATU-2 television
morning show “AM Northwest.”
Most recently, Norris signed on to the cast of “Mission:
Organization,” a Philadelphia-based cable TV program.
Aired on Home & Garden Television, it’s one of a number of
organization-themed shows that have cropped up over the last
several years.
The show recently filmed a segment in Sherwood, with Norris
organizing the home office of Mike and Annie Normandeau.
“It’s the next television phenomenon,” Norris predicted, right
up there with reality TV.
What’s causing all the ruckus?
“People are tired of living with stacks and stacks of paper,”
Norris said. “They’re tired of missing appointments and being so
blocked in they can’t find time for themselves or their
families.”
She’s happy her work provides relief to people whose finances,
self esteem and creativity are suffering under the weight of
disorganization.
“It’s incredible to see what can happen,” she said. “We’re not
just selling a service — we’re changing peoples’ lives.”